Field Service Technician

Essential Functions & Responsibilities

• Works in field conditions, out of a service truck, without the normal support functions of a service shop.
• Cleans mechanical parts and components.
• Transports components, parts, and equipment as directed around the facility.
• Performs maintenance activities on new and rebuilt/repaired engines and equipment, including cleaning, repair, troubleshooting, diagnostics, overhauling, rebuilding, and reconditioning.
• Maintains service truck.
• Reads, understands, and applies complex wiring diagrams and hydraulic schematics.
• Locates and uses service literature and/or technical information.
• Operates various types of cleaning equipment under supervision.
• Maintains a clean and organized work area.
• Works with supervisor to follow a career development plan.
• Completes service reports as required.
• Attends required training classes.
• Determines reusability of parts by published Caterpillar reusability guidelines.
• Uses company and Caterpillar service information systems, procedures, and publications, such as ET, SIS, NPR, specifications, manuals, parts books, and assembly/disassembly procedures.
• Initiates parts salvage requests.
• Communicates problems and the nature of repair to supervisors.
• Provides direction, training, and guidance to assigned service technicians.
• Directs other servicemen as required.
• Keeps up to date with developments in tooling, technologies, and systems.
• Performs all other duties as assigned.

Minimum Skills and Qualifications

• A high school diploma or equivalent required.
• Three or more years of experience with electrical power generator service and repair is required, from 5kw up to 2mg, preferably with Caterpillar equipment.
• A valid Commercial Driver’s License with an acceptable driving record by Ohio CAT standards.
• A thorough understanding of equipment, and preventative maintenance procedures, and be able to perform minor repairs.
• Strong technical service skills, mechanical aptitude, experience with power generation equipment required, and strong DC electrical and machine electronic system knowledge is crucial.
• Possess the ability to work in a low-supervised environment and take direction from multiple supervisors.
• Possess the ability to communicate effectively with customers, supervision, and dispatchers both verbally and in writing.
• Possess basic math skills.

Physical Requirements

• Lifting/Carrying: 40 lb. Lift/Carry and 50lb pulling.
• Standing/Sitting: Up and downstairs, standing, sitting, and climbing into machines.
• Dexterity: Normal.
• Repetitive Motions: Frequent movement requiring hands, wrists, and fingers.