Field Service Technician

PRIMARY DUTIES & RESPONSIBILITIES

• Identify and use all ALS, Choke, Closure, and pump tools, products and services
• Receive paperwork and any corresponding instructions associated with job
• Maintain service reports and related documentation
• Perform, verify, and inspect equipment upon arriving to customer site
• Install, evaluate, test, repair equipment and products
• Provide troubleshooting as necessary
• Complete all required forms, Service Tickets, Bill of lading’s & obtain signature by the Company representative as applicable
• Complete monthly company vehicle maintenance
• Maintain monthly expense reports as it relates to work activities, customer requirements etc.
• Communicates with customer, supervisor, engineers, production control, quality and other shop personnel as it relates to the job
• Maintain a clean and orderly work area and to follow all safety and field procedures required by the customer
• Complete all paperwork as required by job
• Operates a forklift and lifting devices for movement of parts
• Follows all Department of Transportation regulations and guidelines
• Performs service jobs, single-handedly if needed
• Maintain equipment clean and orderly and perform basic preventative maintenance functions on company tooling and equipment
• Maintain inventory to include cycle counts, etc.
• Load and unload material for jobs
• Deliver product to the field as needed by customer
• Communicate all problems with Service Supervisor
• Maintain all required training needed for personnel as mandate by NOV, HSE, Service Department and Customer
• Perform quality work within deadlines with or without direct supervision
• Interact professionally with team members, other employees, customers, and suppliers
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Carry out job requirements in accordance with established procedures and specifications
• Participate in actions which promote a safety and quality culture within NOV
• Comply with all NOV Company and Quality, Health Safety Environmental polices & procedures
• Ensure compliance of the company’s overall objectives

Qualifications

• High School Diploma or equivalent
• Basic math and writing skills
• 2 to 5 years’ experience as a Field Service Technician and/or related field
• Preferrred pump, midstream, and production equipment