Field Service Technician

About the role

Northern Tool + Equipment is a family business dedicated to serving professional tradespeople and those who want to work like them. Our mission is to provide the best products, prices, and advice to help our customers succeed.

Responsibilities

• Source & order parts for customers.
• Diagnose and repair small engines/equipment.
• Maintain current knowledge of Northern Tool + Equipment's national and private label brands.
• Completes all reports and forms required in conjunction with work assignments.

Requirements

• 3+ years of experience repairing and maintaining small engines (2-year certification preferred).
• Troubleshooting and diagnostic skills, including 110- and 220-volt electrical systems.
• Demonstrated accuracy and thoroughness.
• The ability to travel locally and regionally up to 50% of the time with occasional overnight stays.
• The ability to recognize and observe all safety and security procedures.
• The desire to treat others with respect and contribute to building a positive team spirit.
• The drive to work with integrity, always upholding company values, while operating a profitable service business.
• A state driver’s license and any required qualifications to operate the mobile service vehicle.
• Strong organizational skills and fluency with Microsoft Office.
• Knowledge of small engine theory (2 and 4 stroke): lubrication, cooling, ignition and fuel systems.
• Extensive experience with electrical systems, plunger driven or axial pressure washer pumps and unloader systems, hydraulic theory, and associated diagnostic equipment and procedures.

Qualifications

To be considered for this role, candidates must meet the following qualifications:

• 3+ years of experience repairing and maintaining small engines (2-year certification preferred).
• Troubleshooting and diagnostic skills, including 110- and 220-volt electrical systems.
• Demonstrated accuracy and thoroughness.
• The ability to travel locally and regionally up to 50% of the time with occasional overnight stays.
• The ability to recognize and observe all safety and security procedures.
• The desire to treat others with respect and contribute to building a positive team spirit.
• The drive to work with integrity, always upholding company values, while operating a profitable service business.
• A state driver’s license and any required qualifications to operate the mobile service vehicle.
• Strong organizational skills and fluency with Microsoft Office.
• Knowledge of small engine theory (2 and 4 stroke): lubrication, cooling, ignition and fuel systems.
• Extensive experience with electrical systems, plunger driven or axial pressure washer pumps and unloader systems, hydraulic theory, and associated diagnostic equipment and procedures.

Skills

Essential skills for this role include:

• Experience with small engines and equipment repair.
• Troubleshooting and diagnostic skills.
• Knowledge of small engine theory and electrical systems.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.

Benefits

At Northern Tool + Equipment, we offer a comprehensive benefits package to support your well-being and financial security:

• Competitive Pay: Earn $21.50 - $35.55 hourly, with personalized compensation based on skills, experience, and location.
• Flexible Work Schedule: Full-time position with Monday - Friday workdays.
• Comprehensive Benefits Package: Includes medical, dental, vision, and a 401(k) plan with an enhanced company match.
• Generous Employee Discount: Enjoy discounts on Northern Tool + Equipment products.
• Get Paid on Your Terms: Option to access daily pay for added financial flexibility.
• Holidays and Time Off: Closed on five federal holidays and reduced hours on additional holidays.
• Incentives: Participate in eligible incentive programs.

Pay

Compensation for this role is competitive and personalized based on your skills, experience, and location. Exact pay range is $21.50 - $35.55 hourly.

Schedule

This is a full-time position with Monday - Friday workdays. Flexible scheduling is available to achieve a work-life balance.