Field Service Technician
NextGen | GTA: A Kelly Telecom Company · Panama City, FL · 1 wk ago
RemoteRemoteInformation TechnologyContract
What You Will Be Doing
- Diagnose and resolve issues with printers, plotters, kiosks, and POS systems.
- Install, configure, and maintain hardware and software.
- Perform routine maintenance to optimize equipment performance.
- Deliver clear technical assistance to customers onsite and over the phone.
- Maintain accurate service records and uphold quality standards.
Required Skills & Experience
- 1 year of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.
- Strong knowledge of printers, computer hardware, and software.
- Electromechanical experience is preferred.
- Proven troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to manage multiple priorities and work independently or in a team.
- Physical capability to lift to 50 lbs.
- Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
- Active driver's license.
- CompTIA A+
Benefits
- Competitive salary
- Health, Dental and Vision Benefits
- Short/Long Term Disability and Critical Care/Illness Protection
- Life Insurance and Retirement Plans
- Employee Assistance Program
About the Role
Join our team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Pay
Competitive salary
Schedule
Contract Duration: 2 months