Field Service Technician

About the role

Ecolab, a leading provider of water, hygiene, and infection prevention solutions, seeks a Field Service Representative – Hygiene to join its dynamic team. This role offers the chance to make a significant impact in conserving water and improving operational performance.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Identify and resolve customer pain points, escalate as required
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
• Execute cooling tower cleaning, treatment, and large-scale water disinfection

Requirements

• High school diploma or equivalent
• 1 year of experience in water treatment or an industrial/mechanical environment
• Current and valid Driver’s License with no restrictions

Preferred Qualifications

• Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers, cooling towers, and wastewater treatment systems
• Proficiency with Microsoft Office Suite

What’s Unique About This Role

You’ll work in a dynamic, hands-on environment with autonomy and support. You’ll help customers meet sustainability goals while protecting their critical assets. You’ll gain access to industry-leading training and development programs.

Physical Requirements

• Lifting up to 50 pounds
• Exposure to hot, cold, noisy, or dirty environments
• Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

What’s In It For You

• Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans With Disabilities Act (ADA)

We will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws.

Our Commitment to a Culture of Inclusion & Belonging

We are committed to creating a workplace where every associate can grow and achieve their best. We are on a journey to create a workplace where everyone feels included and valued.