Field Service Technician

About Us

Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers’ operations. With an optimal climate system, we can help them to more efficiently use energy or water resources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters’ business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where team members are valued and are given meaningful projects to work on.

About the Role

Our Field Service Technicians travel to customer sites to safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills.

Responsibilities

• Travel to customer sites to perform service and customer support.
• Diagnose and correct malfunctions on all equipment.
• Provide customer training on standard Munters equipment.
• Provide technical feedback on equipment by submitting detailed field service reports.
• Communicate professionally with customers in a service-oriented manner both in person, writing, and via phone.
• Promote sales and service on company equipment.

Requirements

• 3-5 years’ experience in the commercial or industrial HVAC industry and/or a combination of work experience and the successful completion of HVAC/R vocational school.
• Ability to travel extensively (80%) and ability to travel via plane.
• Able to obtain a CFC Certification within 90 days of hire.
• Experience with HVAC/Refrigeration systems and components.
• PLC (Programmable Logical Controls) highly preferred.
• Strong written and verbal communication skills.
• Basic knowledge of electrical schematics.

Physical Requirements

• Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting.
• The worker is required to have close visual acuity to perform activities such as preparing and analyzing data, viewing computer terminals, and expansive reading.
• Ability to lift up to 55 lbs using proper lift techniques.
• Ability to stand for long periods of time (up to 8 hours a day).

Work Conditions

• Must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where required.
• Ability to travel and be away from home for several days at a time.
• Willingness to take "On-call" duties as required.
• Willingness to occasionally work weekends and/or holidays.
• Willingness to work outdoors in all types of weather conditions.
• Willingness and ability to work 6 feet or more above the ground as required.
• Willingness and ability to use PPE and safety equipment, including harness and tie-off points.
• Willingness and ability to use proper ladder safety and methods.

Qualifications

• High School Diploma or Equivalent.
• HVAC school or equivalent.
• English Language as primary.

Preferred Skills/Certifications

• HVAC/R with commercial/industrial experience.
• Technical skills or trade school.
• EPA Universal/608 CFC License.

Pay

$30.14 - $39.16 per hour.

Benefits

• Competitive salary.
• Comprehensive health, dental, and vision insurance plans.
• Flexible work schedule.
• Generous vacation and paid time off.
• 401K retirement savings plan with employer matching.
• Professional development opportunities, including tuition reimbursement and conference attendance.
• Company-sponsored social events and team-building activities.
• State-of-the-art equipment and tools to support your work.