Field Service Technician

About the role

We’re looking for a dependable Field Service Technician to support water purification operations across multiple customer sites. This role is responsible for maintaining equipment performance, ensuring water quality standards, and delivering responsive on-site technical service in a fast-paced industrial environment.

Responsibilities

• Travel to customer sites to maintain and service water purification systems
• Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems
• Conduct water quality testing using monitoring equipment to ensure compliance with established standards
• Calibrate and maintain testing and monitoring instruments for accurate performance
• Troubleshoot system issues and implement corrective actions to restore proper operation
• Assemble and maintain hoses, piping systems, and related components at project sites
• Handle, transfer, and manage chemical inventory including drums and treatment solutions
• Perform filter backwashing, media replacement, and membrane cleaning or replacement
• Collect, label, and ship water samples to designated laboratories for analysis
• Maintain daily logs tracking system performance, test results, and maintenance activities
• Complete PC-based service reports detailing site conditions, deficiencies, and corrective actions
• Work with PLC controls and assist with repairs to instrumentation and control panels
• Serve as a technical liaison to customers, providing recommendations and ensuring satisfaction
• Maintain inventory of spare parts, reagents, and sampling supplies for ongoing operations
• Support multiple locations as needed and assist at regeneration facilities when required
• Communicate regularly with the Regional Field Service Manager regarding site status and needs
• Track and submit mileage, travel, and expense reports accurately and on time

Requirements

• A high school diploma or equivalent; technical training or related experience in water treatment or industrial maintenance preferred
• Experience working with mechanical systems, pumps, filtration equipment, or chemical treatment processes
• A valid driver’s license with the ability to travel frequently, including overnight stays as needed
• Basic computer skills for reporting, data entry, and communication
• The ability to work overtime, weekends, and holidays based on project demands
• The ability to stand, walk, bend, kneel, and perform repetitive physical tasks for 8–12 hour shifts
• Comfortable working outdoors in varying weather conditions and industrial environments with noise, chemicals, and required PPE
• The ability to climb ladders, work at heights, and enter confined spaces when necessary
• The ability to safely operate tools, equipment, and vehicles across multiple job sites

Qualifications

• Strong mechanical and technical aptitude with the ability to troubleshoot pumps, filtration systems, and control equipment in the field
• A self-directed work style with the ability to manage time, travel, and priorities across multiple active job sites
• Clear communication skills to interact with customers, explain system performance, and document service activity
• A detail-oriented mindset with a focus on safety, compliance, and accurate reporting of test results and system conditions

Skills

• Strong mechanical and technical aptitude
• Self-directed work style
• Clear communication skills
• Detail-oriented mindset
• Focus on safety, compliance, and accuracy

Benefits

• Competitive pay and career growth opportunities
• Medical, dental, and vision coverage
• 401(k) with company match
• Time off and floating holidays
• Volunteer Time Off (VTO) to give back to your community
• Employee referral bonus program
• Wellness benefits that support your overall health and well-being
• Opportunities for training and professional development
• Supportive and collaborative team environment
• Stable company with long-term career opportunities