Field Service Technician

Job Duties

• Performs on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs.
• Fabricate lightweight and/or heavyweight belts in shop.
• Performs rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems.
• Performs basic millwright tasks such as torch heating and cutting a swell as removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors.
• Serves as customer contact on technical and service-related issues.
• Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.
• Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion’s safety standards.
• Performs other duties as assigned.

Responsibilities

• Install, diagnose, repair, and support equipment installed and operating at customer sites.
• Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.
• Keep customers informed on the nature of service provided or outstanding issues and recommend system enhancements, upgrades, or repairs.
• Communicate technical information to technical and non-technical stakeholders and meet customers daily or as required to ensure high levels of customer satisfaction.
• Perform on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing, and equipment upgrades on a 24/7 on-call basis.

Requirements

• Typically requires a technical degree and zero to three years of related experience or an equivalent combination.
• Ability to read measuring and equipment and perform basic math calculations.
• Ability to operate shop equipment safely.
• Ability to operate (be trained to operate) manlifts, forklifts, hand power tools and shop equipment safely.
• Excellent communication skills.
• Work effectively with customers, peers, and management to resolve client issues.

Qualifications

• Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DOT preferred.
• Must be in alignment with company drug free workplace and other required customer regulatory requirements.

Skills

• Technical degree or equivalent combination of education and experience.
• Ability to read measuring and equipment and perform basic math calculations.
• Ability to operate shop equipment safely.
• Ability to operate (be trained to operate) manlifts, forklifts, hand power tools and shop equipment safely.
• Excellent communication skills.

Benefits

• Healthcare coverage
• 401(k)
• Tuition reimbursement
• Vacation
• Sick
• Holiday pay

Pay

$24.60 - $32.02 / hour

Schedule

24/7 on-call basis

Benefits

• Healthcare coverage
• 401(k)
• Tuition reimbursement
• Vacation
• Sick
• Holiday pay