Field Service Technician

Job Duties

• Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites.
• Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.
• Counsels technical and non-technical stakeholders on operational or maintenance aspects of system equipment.
• Communicates technical information to customers on a daily or as required basis to ensure high levels of customer satisfaction.
• Performs on-site services for new and existing clients, including on-site emergency repairs, equipment servicing, and equipment upgrades on a 24/7 on-call basis.

Education & Experience

• Typically requires a technical degree and zero to three years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

• Ability to read hydraulic schematics.
• Ability to operate shop equipment safely.
• Excellent verbal and written communication skills.
• Work effectively with customers, peers, and management to resolve client issues.

Physical Demands

• Push/pull up to 100 pounds
• Lift/carry up to 100 pounds
• Lift bulky objects
• Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling.
• Working conditions may be indoor and/or outdoor.
• Noise level may be loud at times.

Company Information

• Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Additional Information

• Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
• GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
• GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.