Field Service Technician

Responsibilities

• Master the Machines: Perform maintenance and repairs on a variety of rental and customer heavy equipment with precision and expertise.
• Lead and Train: Share your knowledge by training other technicians on repairs, maintenance, and system diagnostics.
• Be the Go-To Expert: Travel to customer jobsites to provide top-notch repair and maintenance services.
• Stay Organized: Complete work orders and service documentation accurately and on time.
• Customer Interaction: Work directly with customers and vendors to diagnose and repair heavy equipment, ensuring satisfaction and reliability.

Requirements

• Technical Expertise: Extensive experience with construction or heavy machinery, including hydraulics, electric systems, and diesel engines.
• Problem-Solving Skills: Ability to assess, question, evaluate, and report on equipment performance.
• Detail-Oriented: Strong organizational skills and attention to detail.
• Communication Skills: Excellent written and verbal communication abilities.
• Customer Service: Outstanding interpersonal skills and a customer-first attitude.
• Tech-Savvy: Proficiency with Microsoft Office and a willingness to embrace new technology (cell phones, iPads, CRM, etc.).
• Eager to Learn: A hunger for knowledge and the ability to apply new skills.

Qualifications

• High School diploma, trade school certificate, or equivalent experience preferred.
• Experience as a rental equipment technician or a similar role in the repair industry is preferred.
• Strong mechanical aptitude.
• Valid medical card or ability to pass a DOT physical exam.
• Valid driver's license.
• Must have your own tools.

Physical Requirements

• Ability to lift up to 75 lbs.
• Capability to sit and stand for long periods with frequent bending.
• Willingness to work indoors and outdoors in various weather conditions.

Benefits

• Competitive salary.
• Comprehensive health, dental, and vision insurance.
• Retail savings plan with company match.
• Paid time off and holidays.
• Ongoing training and professional development opportunities.
• Company-provided vehicle and tools for fieldwork.
• Supportive and collaborative work environment.