Field Service Technician
Mettler-Toledo Rainin · Des Moines, IA · 32 mo ago
On-siteInformation TechnologyFull-time
About the role
Mettler Toledo Rainin is seeking Field Service Technicians to support our customer sites across the country. The primary responsibilities include testing, cleaning, repairing, reassembling, and calibrating pipettes to ensure they meet quality standards.
Responsibilities
- Conducting mechanical and electronic measurements, recording results, and inspecting serviced pipettes against established quality and performance parameters.
- Reassembling and calibrating pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
- Prioritizing orders and expediting them through our database system, following customers' specific order requests.
- Focusing on meeting service levels and turnaround time commitments, which may include working overtime as needed.
- Completing all related reports and data entry into our automated system.
Requirements
- A high school diploma or GED with at least three months of related work experience in manufacturing, production, or packaging.
- Previous knowledge or work experience with pipettes is desirable.
- A strong mechanical background.
- A commitment to company safety policies to keep yourself, your coworkers, and the workplace operating effectively and safely.
- Willingness to travel up to 50% of the time including overnight travel.
- A clear driving record.
Qualifications
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire.
- Tuition reimbursement, educational matching gift program, perks and discounts.
- All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
- Global market strength and worldwide leadership in weighing.
- Brand name that is identified worldwide with precision, quality, and innovation.
- Thousand of patents, design and innovation awards across the Mettler Toledo and Rainin brands.
- Rainin's pipettes consistently rank among the top premium pipette brands in North America, Europe, Asia and the Middle East.
Skills
- Strong mechanical skills.
- Attention to detail.
- Effective communication skills.
- Ability to prioritize tasks and meet deadlines.
Benefits
- Medical, dental and vision care coverage.
- 401(k) savings plan with company matching.
- Tuition reimbursement, educational matching gift program.
- Perks and discounts.
- Paid time off.
- Flexible spending.
- Short-and long-term disability.
- Basic life insurance.
- Business travel insurance.
- Employee Assistance Program.
- Domestic partner benefits.
Pay
The pay range for this position is $20.00 - $30.00 per hour based on experience and qualifications.
Schedule
Hours vary based on customer needs and may include evenings, weekends, and overnight travel.