Field Service Technician

About the role

Mettler Toledo Rainin is seeking Field Service Technicians to support our customer sites across the country. As a Service Technician, you will be responsible for testing, cleaning, repairing, reassembling, and calibrating pipettes to ensure they meet our quality standards.

Responsibilities

• Conducting mechanical and electronic measurements, recording results, and inspecting serviced pipettes against established quality and performance parameters.
• Reassembling and calibrating pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
• Prioritizing orders and expediting them through our database system, following customers' specific order requests.
• Focusing on meeting our service levels and turnaround time commitments, which may include working overtime as needed.
• Completing all related reports and data entry into our automated system.

Requirements

• A high school diploma or GED with at least three months of related work experience in manufacturing, production, or packaging.
• Previous knowledge or work experience with pipettes is desirable.
• A strong mechanical background.
• A commitment to company safety policies to keep yourself, your coworkers, and the workplace operating effectively and safely.
• Willingness to travel up to 50% of the time including overnight travel.
• A clear driving record.

Qualifications

• Medical, dental, and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire.
• Tuition reimbursement, educational matching gift program, perks and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
• Global market strength and worldwide leadership in weighing.
• Brand name recognized worldwide for precision, quality, and innovation.
• Thousand of patents, design, and innovation awards across the Mettler Toledo and Rainin brands.
• Rainin's pipettes consistently rank among the top premium pipette brands in North America, Europe, Asia, and the Middle East.

Benefits

• Medical, dental, and vision care coverage.
• 401(k) savings plan with company matching.
• Tuition reimbursement, educational matching gift program.
• Perks and discounts.
• Paid time off.
• Flexible spending.
• Short-and long-term disability.
• Basic life insurance.
• Business travel insurance.
• Employee Assistance Program.
• Domestic partner benefits.

Schedule

Field Service Technicians typically work a flexible schedule, including evenings and weekends, to accommodate customer needs.

Pay

Compensation is competitive and includes medical, dental, and vision care coverage, a 401(k) savings plan with company matching, and other benefits. Starting pay is determined based on experience and qualifications.