Field Service Technician

METTLER TOLEDO is a global leader in precision instruments and services, renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. With a sales and service network among the most extensive in the industry, our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.

Responsibilities

• Calibrate temperature, pressure, pH, hardness, ovens, flow, water systems, and centrifuges; perform troubleshooting, minor repairs, and preventative maintenance.
• Perform NIST traceable calibration services on general process equipment.
• Calibrate and maintain a wide variety of instrumentation in regulated environments (FDA, EMA) and under ISO quality standards.
• Communicate effectively with customers and management.
• Occasionally lead multi-person teams for calibration and maintenance jobs.
• Follow company SOPs, customer procedures, and industry best practices.
• Maintain accurate documentation and close out jobs with customers.
• Use calibration management software (training will be provided).

Requirements

• Valid driver’s license required.
• Minimum of a High School Diploma or GED, or 5 years of relevant work experience.
• Customer-facing or field service experience preferred; commercial experience desired.
• Basic understanding of electrical and mechanical repair philosophies, including PC networking and software configuration.
• 1 to 3 years of electro/mechanical repair or weighing industry experience.
• Ability to obtain and maintain a Weights and Measures license; failure to do so may result in termination.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to learn proprietary software and update information using METTLER TOLEDO programs.
• Willingness and ability to travel overnight up to 10% on average, potentially up to 25%, primarily by company vehicle or plane.
• Must reside within the service territory.
• Ability to work overtime averaging 10-15%, possibly up to 25%.
• Willingness to work in environments with hazards such as chemicals, solvents, vehicle traffic, machinery, dust, dirt, cold, and fumes.
• Willingness to wear protective equipment and clothing when required.
• Position is safety sensitive and subject to drug testing.
• Physical ability to frequently lift up to 50 pounds and occasionally handle heavier loads by carrying, pushing, or pulling.
• Frequent physical movements required such as crouching, stooping, kneeling, and repeated bending for safe and efficient job performance.

Benefits

• A company car with paid insurance for work use.
• All tools and equipment needed to perform the job, plus a clothing allowance.
• Medical, dental, and vision care coverage starting on date of hire.
• 401(k) savings plan with company matching.
• Tuition reimbursement, perks, and discounts.
• Parental and caregiver leave programs.
• Paid time off, flexible spending, short- and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program.
• Domestic partner benefits.