FIELD SERVICE TECHNICIAN

Position

As MEI USA continues to evolve and grow the business across North America, we are seeking highly motivated individuals to join our team as a Field Service Technician.

Position Responsibilities

• Perform machine installation, preventive maintenance & training at the customer site.
• Identify, troubleshoot, diagnose & resolve customer/equipment issues.
• Maintain a high degree of professional customer service for all customer interactions.
• Traveling up to 70% of the time by flight/car (for international travel a passport is required). When not traveling, provide technical remote support to customers.
• Attend shows and exhibitions if required, as technical support for installation of machines.

Requirements

• Educational and Skills Requirements
• - Engineering degree or equivalent experience in Electrical/Mechanical/Automation/Automotive (mechatronics).
• - 4+years of hands-on electromechanical maintenance experience.
• - 4+years of working knowledge of modern CNC machinery.
• - Knowledge of mechanical, electrical/electronic, pneumatic components and power tools in the CNC industry. Ability to learn and understand mechatronics systems.
• - Ability to read blueprints & schematic diagrams, knowledge of PLC’s and C++ concepts.

Physical Requirements

• Requires frequent lifting and carrying of up to 10 pounds, recurrent lifting of up to 20 pounds and occasional lifting and carrying of 50 or more pounds. Also requires constant pushing and pulling of up to 50 pounds and occasional pushing and pulling of over 50 pounds with the aid of handcarts or other wheeled devices.

Benefits

• Starting pay between $34.13-$38.94 hourly, along with overtime & discretionary bonus.
• Generous paid time off.
• 401(k) with company match up to 4% after 1 year of employment.
• Health, dental and vision insurance.
• Life Insurance, short-term disability, and long-term disability (100% paid by Company).