FIELD SERVICE TECHNICIAN

Position

Perform machine installation, preventive maintenance & training at the customer site.
Identify, troubleshoot, diagnose & resolve customer/equipment issues.
Maintain a high degree of professional customer service for all customer interactions.
Traveling up to 70% of the time by flight/car (for international travel a passport is required).
When not traveling, provide technical remote support to customers.
Attend shows and exhibitions if required, as technical support for installation of machines.

Requirements

• Educational And Skills Requirements:
  • Associate degree, certification, trade school diploma or equivalent experience in Electrical/Mechanical/Automation/Automotive (mechatronics).
  • High school diploma required.
  • 2+ years of hands-on electromechanical maintenance experience.
  • 2+ years of working knowledge of modern CNC machinery.
  • Knowledge of mechanical, electrical/electronic, pneumatic components and power tools in the CNC industry.
  • Ability to learn and understand mechatronics systems.
  • Ability to read blueprints & schematic diagrams, knowledge of PLC’s and C++ concepts.
• Physical Requirements:
  • Requires frequent lifting and carrying of up to 10 pounds, recurrent lifting of up to 20 pounds and occasional lifting and carrying of 50 or more pounds.
  • Also requires constant pushing and pulling of up to 50 pounds and occasional pushing and pulling of over 50 pounds with the aid of handcarts or other wheeled devices.
• Other Information:
  • Spanish language skills are a plus but not required for this position.
  • Must possess a valid driver’s license and maintain a driving record that meets company standards for vehicle insurance eligibility.

Qualifications

Must be able to pass a drug test and background check.

Skills

Strong problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.

Benefits

Starting pay between $34.13-$38.94 hourly, along with overtime & discretionary bonus.
Generous paid time off.
401(k) with company match up to 4% after 1 year of employment.
Health, dental and vision insurance.
Life Insurance, short-term disability, and long-term disability (100% paid by Company).

Pay

Starting pay between $34.13-$38.94 hourly, along with overtime & discretionary bonus.

Schedule

Traveling up to 70% of the time by flight/car (for international travel a passport is required).

About MEI USA

MEI USA is an Italian company with 350+ employees around the world and $130M global revenue. We install and maintain machines with innovative, leading technology in the eyeglass lens-cutting industry at hundreds of customer locations across North America. Our North American business is fast-growing, with customers across US, Canada, Mexico, and the Caribbean. MEI USA is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.