Field Service Technician

What You’ll Do

• Participate in the emergency service on call rotation upon completing the initial training period
• Perform on-site troubleshooting and diagnostics across various customer environments
• Conduct predictive and preventative maintenance services including vibration analysis, laser alignment, oil analysis, infra-red thermography, dynamic balancing, and VFD startups
• Provide ongoing technical support after repair services are completed
• Present detailed service findings and recommendations for customer review and approval
• Cookordinate job flow with customers and internal MSS scheduling teams
• Document all service calls for accurate and timely billing
• Track results and success metrics for implemented programs
• Maintain professionalism in all customer and vendor interactions
• Pursue ongoing education to stay current with MSS technologies and applications
• Support on-call and after-hours service rotations

What Makes You a Great Fit

• College-level coursework or 2+ years relevant experience
• Trade/technical school certification or equivalent hands-on experience
• Minimum 21 years of age
• Understanding of electrical wiring principles and mechanical systems
• Strong interpersonal communication and customer service skills
• Solid math skills and strong attention to detail
• Able to manage multiple tasks, meet deadlines, work independently, and think critically
• Continuous learner with ability to retain technical training and skill development
• Proficiency with computers; Microsoft Office preferred

What To Expect In This Role

• Ability to push, pull, carry, lift up to 50 lbs. and adapt to varied work environments
• Ability to sit, stand, crouch, and walk for extended periods of time
• Frequent use of hands for tools, equipment, and documentation
• Travel required (daily, with occasional overnight)
• Schedule: Monday–Friday, 7am-4pm, with occasional on-call needs

Why Kirby Risk?

• Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions
• Our culture is built on hard-working, engaged people who treat each other—and our customers—with respect and urgency
• When you join Kirby Risk, you’re not just taking a job—you’re joining a company where you can build a career
• We provide a complete package designed to support your health, career, and future: Medical, RX, Dental, and Vision insurance
• Life insurance & Employee Assistance Programs
• Tuition reimbursement & on-the-job training
• 401(k) with company match & Profit Sharing
• Paid Time Off (PTO)

How To Apply

To be considered for this position, please apply online: https://www.kirbyrisk.com/careers.
Email questions to careers@kirbyrisk.com.

WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD

We will acknowledge all resumes received via email and respond to requests for help to complete your application.

Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship.

To be considered for a role, candidates must meet the minimum qualifications.

Equal Opportunity Employer

Please get to know us at www.kirbyrisk.com or via LinkedIn: https://www.linkedin.com/company/kirby-risk/

A Safe Workplace is a Drug-Free Workplace