Field Service Technician

Job Details

• Install, commission, troubleshoot, repair, and maintain industrial packaging equipment at customer facilities throughout the United States
• Perform equipment startups and ensure machines are operating to customer specifications
• Train customers on proper equipment operation, maintenance, and troubleshooting
• Diagnose mechanical, electrical, pneumatic, and PLC-related issues in the field
• Provide technical phone support when not traveling
• Conduct quality inspections on equipment prior to shipment
• Communicate effectively with customers and internal engineering and service teams to resolve technical issues
• Complete service documentation and maintain accurate records
• Travel up to 75% nationwide after completing a comprehensive paid training program based in Louisville, KY

A bit about us:

A leading manufacturer of automated packaging equipment is seeking a Field Service Technician to join its growing service team. This is an excellent opportunity for a mechanically and electrically skilled technician who enjoys traveling, solving complex equipment issues, and working directly with customers. The company offers extensive paid training, strong benefits, and long-term career growth with an established industry leader.

Qualifications:

• 3 to 5 years of experience as a Field Service Technician, Maintenance Technician, or similar industrial equipment role
• Strong mechanical and electrical troubleshooting experience
• Experience working with PLCs, including troubleshooting and basic logic modifications
• Ability to read electrical schematics and mechanical blueprints
• Excellent customer service and communication skills
• Comfortable working independently while representing the company at customer sites
• Proficient with basic computer applications
• Must be authorized to work in the United States
• Packaging equipment experience
• Technical degree or formal training in electrical, electronics, automation, or industrial maintenance
• Experience with machine installation, commissioning, and customer training