Field Service Technician

Position Summary

NCR Voyix is seeking Field Service Technicians to join their team. The ideal candidate should have technical skills, a strong mechanical aptitude, and experience in providing service to large retail customers.

Key Areas of Responsibility

Communicate with customers in a helpful and engaging manner, triaging and resolving issues before they arise. Provide prompt and effective installation, maintenance, and service calls. Organize and manage customer issues, and perform maintenance, repairs, PM work, and system overhauls on electromechanical equipment.

Benefits

• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours your first year
• 401K savings and retirement plan
• Company-provided business use only vehicle
• Medical insurance available immediately

Qualifications

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Valid driver’s license and satisfactory driving record
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
• Willingness to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

EEO Statement

NCR Voyix is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and welcome applications from all qualified candidates without regard to race, color, religion, sex, age, disability, national origin, sexual orientation, gender identity, veteran status, or any other characteristic protected by law.