Field Service Technician

Position Summary

NCR Voyix is seeking Field Service Technicians to join their team. The ideal candidate should have technical skills, a strong mechanical aptitude, and the ability to communicate effectively with customers.

Key Areas of Responsibility

Communicate with customers in a helpful and engaging manner, triaging customer issues and providing prompt and effective service. Organize and perform installations, maintenance, repairs, and system overhauls on electromechanical equipment like self-checkout systems.

Pay and Benefits

• Hourly Pay Range: $19.00 to $22.00, depending on location and experience levels.
• Overtime available at time and a half.
• Benefits: 7 paid holidays and 6 paid floating holidays, paid vacation up to 80 hours your first year, 401K savings and retirement plan, company-provided business-use-only vehicle, medical insurance available immediately.

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.