Field Service Technician

Responsibilities & Expectations

• Perform service, perform diagnostics, repair and preventative maintenance.
• Demonstrate strong repair skills and commitment for providing an Unmatched Customer Experience and provide mechanical services on electric motor repairs and rebuild electrical power products.
• Closely adhere to all safety standards and procedures.
• Effectively contribute to a strong team environment through assisting teammates in accomplishing mutual goals.
• Inspect and test various electro-mechanical equipment.
• Perform electrical tests using portable electronic equipment including but not limited to: Megger, PdMA MCE, multimeter and DLRO.
• Install/Remove AC and DC electric motors, laser alignment equipment, read precision measuring tools such as micrometers, replace sleeve and anti-friction bearings, set seals, air gap, torque critical components to proper torque specs.
• Clean electro-mechanical equipment utilizing bead blasting, ice blasting, and solvent cleaning.
• Ensure a professional environment utilizing customer facing skills.
• Complete assigned work in compliance with operative policies and procedures.

Qualifications and Competencies

• PdMA testing experience preferred.
• Level 1 Vibration Analysis preferred.
• 2+ years of AC/DC motor experience.
• Strong attention to detail and ability to follow directions with precise execution.
• Ability to work in a fast-paced environment, follow standardized work procedures, and apply strong analytical problem-solving dynamics in a continuous improvement environment.
• Ability to collaborate with team members.
• Strong customer focus with professional communication.
• Able to work flexible hours, overtime, and weekends as required, and willing to be on call.
• Strong verbal and written communication skills.
• Basic computer skills.
• Must have a valid Driver’s License and an acceptable driving record.
• Optional: OEM VFD certifications – Eaton – ABB – Toshiba – Yaskaway or other.
• Requires 3+ years of driving experience.