Field Service Technician

INNIO Group is a global distributed energy solutions provider delivering reliable, flexible, transient, decentralized, modular, and efficient power. With a track record of innovation, INNIO designs, manufactures, and services high-performance power systems under its Jenbacher and Waukesha brands for applications including data centers, microgrids, grid stabilization, industrial energy, and gas compression. The company operates a global installed base across approximately 100 countries, supported by a resilient, high-margin services business.

About the role

As an Electro-Mechanical Field Service Technician, you’ll work hands-on with high-performance Jenbacher gas engines (0.25-9.5 MW), supporting critical energy solutions across industries and innovative fuel sources like biogas, landfill gas, and coal mine gas. This field-based role involves advanced troubleshooting, commissioning, maintenance, and overhauls of both mechanical and electrical systems. You’ll travel up to 80% of the time within the Houston/East Texas region, with a valid driver’s license and clean driving record required.

Career Growth & Advancement

INNIO offers a structured and transparent career path for Field Service Technicians, supporting both mechanical and electrical development tracks. Employees start as Field Service Technicians, with advancement opportunities through four core levels based on technical competency, certifications, and hands-on experience. Milestone certifications and skill advancements recognize progress and reward professional growth. The program includes:

• Robust training programs
• Clear performance expectations
• Regular promotion-eligibility reviews

This approach ensures support and visibility for progression, whether advancing as a technical expert or pursuing leadership roles.

Responsibilities

• Perform hands-on service activities according to engine maintenance protocols (e.g., replacing filters, conducting inspections, taking measurements).
• Execute minor repairs and address issues beyond planned maintenance.
• Troubleshoot mechanical, electrical, and electronic failures, analyze historical engine data, and propose solutions.
• Coordinate with third-party suppliers as needed.
• Collaborate effectively with colleagues, subcontractors, and customers—both independently and as part of a team.
• Communicate planned service activities and provide maintenance progress updates.
• Take ownership of assigned sites and customers, proactively working to maximize engine reliability and customer service.
• Prepare detailed technical reports, including actions taken, materials used, and recommendations for follow-up.
• Maintain tools, critical spare parts, and company vehicles in good condition.
• Complete timesheets, expense reports, EHS forms, and job reports promptly.
• Adhere to all Environmental Health and Safety (EHS) policies and procedures.

Requirements

• Prior field technician experience (automotive, power generation, heavy equipment, ships, aviation, or diesel engines).
• Analytical troubleshooting skills.
• Willingness to travel up to 80% of the time, including overnight stays.
• High School Diploma or GED required.
• Valid driver’s license and clean driving record.
• Ability to work remotely as needed.
• Legal authorization to work in the U.S. (no visa sponsorship available).
• Ability to meet company vehicle insurability standards.

Preferred Skills

• Experience with Jenbacher, natural gas, or reciprocating engines.
• Strong electrical skills (e.g., wiring panels and alternators).
• Ability to interpret wiring diagrams and mechanical drawings.
• PLC (Programmable Logic Controller) knowledge.
• Background in power generation applications.
• Ability to understand, implement, and communicate technical procedures.
• Strong analytical, problem-solving, and organizational skills.
• Excellent customer focus and interpersonal skills.
• Proficiency with computers and logic controls software.
• Excellent English communication skills, both written and verbal.

Physical Demands

The role requires the following physical capabilities, with reasonable accommodations available for individuals with disabilities:

• Frequently lift, carry, push, and pull tools, equipment, and materials up to 50 lbs.; occasionally move heavier items with assistance or mechanical lifting devices.
• Stand, walk, climb ladders and stairs, work at heights, and navigate uneven surfaces for extended periods.
• Frequently kneel, crouch, crawl, squat, and work in confined spaces.
• Use hand tools, power tools, testing equipment, and precision instruments requiring manual dexterity and fine motor skills.
• Read gauges, schematics, drawings, and technical documents; identify wiring, indicators, and safety markings.
• Hear verbal instructions, alarms, warning signals, and equipment sounds in industrial environments.
• Work in varying environmental conditions, including extreme temperatures, inclement weather, noise, vibration, dust, chemicals, and energized equipment.
• Travel frequently by vehicle and air, including transporting tools, testing equipment, and personal protective equipment (PPE).
• Wear required PPE, including hard hats, safety glasses, hearing protection, respiratory protection (when medically qualified), arc-flash PPE, fall protection equipment, safety footwear, and protective gloves.

Benefits

INNIO provides a comprehensive benefits package for full-time employees starting on Day 1, including:

• Medical, Dental & Vision: Coverage for you, your spouse, and children until age 26 (PPO and HDHP options).
• Savings Accounts: HSA with company match, Health Care FSA, Limited Purpose FSA, and Dependent Care FSA.
• Insurance Coverage: Company-paid Life & AD&D, plus voluntary options for self, spouse, and children.
• Disability: Company-paid Short-Term Disability and Voluntary Long-Term Disability.
• Retirement: 401(k) with immediate eligibility, company match, profit sharing, and diverse investment options.
• Paid Time Off: Vacation, personal illness, and personal business time off, plus time off to care for a family member.
• Paid Holidays: In addition to paid time off.
• Wellness & Support: EAP, fitness reimbursement, weight management, tobacco cessation, Calm Health, Maven Maternity, One Pass Select.
• Additional Benefits: FREE digital physical therapy and pelvic health programs through Sword Health.