Field Service Technician
About the role
ID Technology is seeking a customer-focused, mechanically inclined individual for a Field Service Technician opportunity in our Ohio Valley region. Someone located in or near the Indianapolis, IN area would be well-situated for the role.
Responsibilities
- Install, demonstrate, maintain and repair marking, coding and labeling equipment
- Develop reports in keeping with company reporting mechanisms
- Attend trainings and meetings as required by leadership
- Assist in office-based duties when not required to be in the field
- Keep current on trends from both market and technical perspectives
Requirements
- Experience in the repair and troubleshooting of electro-mechanical equipment
- Ability to identify customer needs and match their solution with company products/services
- Knowledge of industry and applications
- PMMI certification: company provided
- Computer literacy, especially MS Office. Syteline a plus
- Ability to be on the road 60% of the time; including overnight trips
- Dependable vehicle and good driving record; Real ID or Passport are required for travel
- Ability to conduct business in an ethical, successful manner
- Strong technical, communication and organizational skills
- Self-motivated with desire to achieve personal professional growth
Qualifications
- High school diploma or equivalent
- Valid driver's license and good driving record
- Ability to pass a background check
Skills
- Electro-mechanical repair and troubleshooting
- Customer service and interpersonal skills
- Technical knowledge of labeling, coding, and marking equipment
- MS Office proficiency
- Knowledge of PMMI certification requirements
Benefits
- Comprehensive medical/dental/vision programs
- Life insurance
- A generous paid time off program
- A retirement savings plan with a company match
- No waiting period for benefits
Pay
Compensation details are confidential and not publicly disclosed.
Schedule
Field Service Technicians typically work 60% of the time in the field, including overnight trips.
ProMach
ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.