Field Service Technician

About the role

Position Type: Full-Time
Schedule: Monday through Friday, 8:00 AM to 4:30 PM
Address: 2900 Stafford Avenue, Scranton, PA 18505

Responsibilities

• Perform unsupervised diagnostics and repairs of most vehicle components at customer job sites
• Conduct major component repairs, overhauls, and electrical/A/C system repairs
• Communicate daily with the service department to coordinate workflow and parts needs
• Track and tag warranty parts; maintain documentation for warranty claims including EDS and TCS cases
• Maintain productivity (>80%) and efficiency (>95%) while performing quality work
• Aid other technicians on major repairs and participate in team projects
• Road test vehicles and inspect newly delivered units for damage or missing components
• Install optional equipment and report machinery defects
• Maintain clean and organized service truck, customer work area, and shop environment
• Participate in OEM/vendor training programs and maintain certifications with minimum 90% passing grade
• Adhere to all federal, state, and local regulations and Hunter Truck safety policies

Requirements

• Education & Experience: Vocational/technical school graduate with a minimum of 5 years related experience (or equivalent combination)
• Certificates & Licenses: Valid Driver’s License required; must meet company insurability standards. Commercial Driver’s License (CDL) Class B or above required; must meet company insurability standards. Automotive Service Excellence (ASE) Certifications required Drive Train Certification for Medium/Heavy Truck required Heating, Ventilation, and Air Conditioning Certification for Medium/Heavy Truck required State Vehicle Inspector Certification (Class 7) required MX Engine Certified required Cummins MD and HD Certification required
• Physical Requirements: Regular standing and use of hands; frequent walking, climbing, balancing, stooping, kneeling, crouching, or crawling; regularly lift/move up to 50 lbs , frequently lift/move more than 100 lbs , occasionally more than 100 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

Qualifications

Your hard work earns real rewards with competitive pay and bonus opportunities
Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!
401(k) with company match because your future matters
Competitive Paid Time Off and paid holidays!

Skills

Must have experience in engine and driveline troubleshooting, electrical repair, A/C systems, and component overhaul or specialty experience.

Benefits

Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!

Pay

Competitive pay and bonus opportunities

Schedule

Monday through Friday, 8:00 AM to 4:30 PM