Field Service Technician

Job Summary

The Field Service Technician supports Holloway America’s customers by providing expert on-site maintenance, fabrication, and repair services for stainless steel vessels and components. This role represents Holloway in the field and requires strong technical skills, attention to detail, and a commitment to our standards of craftsmanship, safety, and SERVICE. The work is highly mobile, with 80–90% of time spent at customer locations across the country.

Responsibilities

• Travel to customer sites to perform maintenance, repair, and new fabrication services on tanks and vessels
• Interpret tank blueprint drawings to layout nozzle and component locations
• Perform TIG and MIG welding on components and nozzles (training available for candidates with mechanical aptitude)
• Use plasma cutting tools to make clean and accurate cuts
• Grind and polish tank nozzles to meet customer and industry specs
• Conduct spot electropolishing to protect stainless steel barriers
• Conduct hydro testing on vessels and heat transfer systems (HTS)
• Build and maintain strong customer relationships through professional service
• Collaborate with other Field Service Technicians to meet deadlines and uphold quality standards

Qualifications and Experience

• Prior experience with TIG/MIG welding, mechanical repair, and fabrication preferred
• Ability to read and interpret blueprints and technical drawings
• Strong mechanical aptitude and attention to detail
• Comfortable working in the field, traveling frequently by vehicle and air (sometimes with short notice)
• Excellent interpersonal and communication skills
• Licenses and Certifications:
• Valid driver’s license required at time of hire
• Class E driver’s license required within 2 weeks of hire
• Valid U.S. passport required within 60 days of employment
• Forklift certification (provided by Holloway America)
• Safety, SDS, and HazMat training (provided by Holloway America)

Core Values in Action

• TRUST: Communicates clearly and honestly with teammates and customers to build credibility
• QUALITY: Executes each task with attention to detail, accuracy, and industry compliance
• SERVICE: Acts as a respectful, responsive, and knowledgeable point of contact while on-site
• COMMITMENT: Owns each job from start to finish and is dedicated to completing it to Holloway standards