Field Service Technician

Full-time, permanent position within the Operations and Maintenance division at our Spring, TX location. Reports to the Field Services Supervisor.

Benefits

• Health Insurance, Dental, Vision & Telemedicine
• Health Savings Account
• Life Insurance
• 401K Retirement Plan with Employer Contributions
• Paid Vacation & Sick Days

Responsibilities

• Attend daily department meetings to receive and prioritize work orders
• Review and organize daily tickets for efficient route planning
• Drive to assigned service areas and maintain communication with Customer Service Representatives
• Check in and out with Customer Service when entering or leaving each district and before returning to the office
• Document all completed and incomplete work tickets and submit them daily

Essential Field Tasks

• Turn water service on and off using appropriate tools
• Read and verify in-ground meters
• Lock meters and inspect for leaks or malfunctions
• Identify sewer stoppages and determine responsibility
• Assist in clearing sewer stoppages as needed
• Inspect water leaks and perform minor repairs
• Conduct sewer system inspections and pre/post-construction assessments
• Install, replace, or remove in-ground meters and related components
• Replace meter boxes or lids
• Support Construction and Operations departments as directed by supervisor

Requirements

• Must be 18 years or older
• Ability to perform physically demanding work (bending, digging, lifting, stooping, kneeling)
• Valid driver’s license and acceptable driving record
• Excellent communication and customer interaction skills
• Strong organizational skills and attention to detail
• Must pass a background check and motor vehicle record screening

Compensation will be based on the candidate's experience, certifications, and qualifications.