Field Service Technician

Day-to-Day

• Participate in the planning, coordination, and execution of the deployment of Flexbox™ units and pilot systems across North America
• Serve, maintain, and operate mobile assets in both field and facility environments
• Troubleshoot technical issues on-site and remotely, and adjust plans based on urgency and operational needs
• Work closely with cross-functional teams including engineering, automation, commissioning, and project management
• Aid with system installation, startup, commissioning, and performance tuning at client sites
• Ensure systems are properly installed, configured, and maintained to meet operational requirements
• Track spare parts usage and maintain accurate inventory records
• Maintain detailed documentation, including service reports, deployment logs, and lessons learned
• Communicate with clients, vendors, and internal teams to support ongoing operations and resolve issues
• Identify inefficiencies, bottlenecks, or recurring issues and propose improvements to asset design and deployment strategies
• Participate in factory acceptance testing (FAT), wet testing, and maintenance activities at H 2 O Innovation facilities
• Follow safety standards and meet all site access requirements while maintaining a high level of professionalism

Skills

• Relevant technical site experience (testing and operations, construction, commissioning)
• Good IT and analytical skills
• Mechanically inclined with ability to disassemble and reassemble piping, valves, equipment, etc.
• Valid driver’s license
• Ability to lift, push, pull at least 50 lbs
• Basic understanding of water treatment processes, equipment, and technologies
• Ability to interpret engineering drawings, schematics, and P&IDs
• Knowledge in various PLC programming software (Asset)
• Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset)