Field Service Technician

Job Responsibilities

• Troubleshoot equipment primarily in the field and at times in the office.
• Oversee equipment modification
• Aid and/or participate in test and tuning of equipment.
• Document service activities and results.
• Provide on-site training and preventive maintenance inspections for our customers.
• Document and report any safety concerns as it relates to the installation and operation of our equipment.
• Promote the sale of component parts at customer sites.
• Provide constant feedback to Sales, Manufacturing and Engineering.
• Support the Company’s ISO objectives, policies, procedures and the GK SCOPE Program.
• Assist in research and development and demonstration activities.
• The willingness and ability to travel worldwide at any time, day or night, and the ability to travel 3 to 4 weeks at a time.
• The willingness and physical ability to work on our equipment which can include climbing ladders, crawling under objects and working in harsh conditions/jobsites.
• To understand basic business concepts and the ability to respond to customer requests.
• The willingness to work from existing policies and procedures and the ability to build technical knowledge.
• The ability to resolve problems by identifying and analyzing problems logically and comprehensively, distinguishing between relevant and irrelevant information.
• The ability to take ownership and show support for work related initiatives.
• The ability to interact with others in order to produce meaningful outcomes.
• The ability to read and understand engineering drawings.

Job Requirements

• Bachelor's degree in Industrial Technology or equivalent experience.
• Prior experience in metalworking, power transmissions, mechanical equipment, electrical control and/or programming a plus.
• Bi-lingual abilities a plus.
• Knowledge of Microsoft office products.

Pay/Benefits

Pay: $25.00 to $30.00 paid per hour. The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to a candidate’s experience, qualifications, geography, and internal equity.

Benefits: The position also comes with an annual profit-sharing incentive bonus payment. Our benefit programs provide choice and flexibility to meet the needs of you and your family. This includes health and well-being, financial planning tools, career development, PTO, and more.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EEO M/F/D/V