Field Service Technician

About the role

The Service Technician position at Industrial Solutions of NY is responsible for traveling to customer locations to handle the installation, maintenance, repair, and troubleshooting of pumps and fans in industrial, commercial, and residential settings. Your expertise will be crucial in ensuring the efficient operation of these systems, helping maintain the smooth functioning of the equipment they support.

Responsibilities

• Properly install new pumps and fans in accordance with manufacturer specifications and industry standards. This includes setting up piping, fittings, electrical connections, and other necessary components to ensure optimal performance, reliability, and safety.
• Perform routine maintenance on pumps and fans to prevent breakdowns and extend their lifespan. This includes inspecting components, lubricating moving parts, cleaning, replacing worn-out parts, and testing functionality to ensure optimal performance and reliability.
• Diagnose and repair malfunctioning pumps and fans promptly to minimize downtime. This includes troubleshooting electrical, mechanical, and hydraulic issues, and performing repairs efficiently to restore functionality and ensure the systems are operating smoothly.
• Calibrate pumps and fans to ensure accurate performance according to required specifications. This includes adjusting settings, replacing sensors, and verifying performance against established standards to ensure optimal efficiency and reliability.
• Maintain accurate records of maintenance activities, repairs performed, parts replaced, and other relevant details for both pumps and fans. This includes updating equipment logs, preparing service reports, and capturing clear photos for tracking.

Requirements

• Hands-on mechanical/technical experience
• High school diploma or GED required
• Clean and valid driver’s license
• Excellent technical, communication, and organizational skills
• Proficiency in using diagnostic tools and testing equipment
• Experience with a proven track record in customer satisfaction
• Willingness to work overtime as needed, including evenings, weekends

Skills

• Adhere to company safety protocols and industry standards to maintain safe working conditions
• Comply with all relevant regulations, such as OSHA, and utilize appropriate PPE

Physical Requirements

• Ability to lift and carry heavy equipment, up to 75 lbs
• Physical stamina to stand, kneel, crouch, and bend for extended periods, ensuring comfort and efficiency while performing tasks in various settings
• Capable of working in confined spaces and at heights, adhering to proper safety procedures and utilizing appropriate safety equipment during pump and fan installations and repairs
• Willingness to work in various environmental conditions, including extreme heat, cold, and confined spaces

Benefits

Industrial Solutions of NY offers competitive benefits including Medical, Dental, and Vision insurance, a competitive 401(k) matching program, career growth opportunities, an employee referral program, paid time off and holidays, parental leave, and access to FCG University's learning and training platform. The company also provides an attractive benefits package that includes Medical, Dental, and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, and parental leave.