Field Service Technician

About the Company

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy provides the most adopted toll management solution and largest weigh station bypass network. Our safety and compliance capabilities go beyond regulatory requirements to strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency.

About the Role

As the ideal candidate, you are a self-starter who enjoys frequent travel as part of the job, problem-solving, and applying your technical expertise to cutting-edge equipment in the industry. You will be excited to expand your skills by working on a broad scope of projects ranging from civil construction to custom software implementation.

Responsibilities

• Install and maintain a wide variety of imaging and ITS devices such as CCTV and digital cameras, illuminators, video detection systems, vehicle induction loops, dynamic message signs, solid-state equipment, fiber optic equipment, computerized communication cables, light-emitting diode lamps, and related devices for freeway, arterial roadways, and government facilities.
• Verify proper device and system operation, conduct inspections, and perform preventive maintenance.
• Troubleshoot and diagnose malfunctions, isolate defects, and repair devices and equipment.
• Participate in the design, layout, modification, and fabrication of ITS components used in the field.
• Read diagrams, blueprints, manuals, and specifications for new installations and continual maintenance of cameras and ITS devices; make corrections to schematics and blueprints.
• Monitor cameras and devices, diagnose issues, and safely implement changes for effective system operation.
• Evaluate, plan, direct, and perform repair, removal, and replacement of poles, cabinets, controllers, and other equipment; repair conduit, pull wires and cable as needed; perform emergency repairs.
• Establish and maintain effective working relationships with customers and contractors.
• Make independent technical decisions during maintenance activities.
• Lead and participate in field and bench testing procedures on a variety of camera and ITS equipment, such as digital camera systems, traffic control systems, dynamic message signs, inductive vehicle detection systems, power service assemblies, and others; test, troubleshoot, and repair camera and ITS equipment.
• Assist with the production and testing of new technologies.

Requirements

• Minimum of 3 years of experience installing, repairing, and maintaining ITS, CCTV, or traffic control systems.
• Specialized training in electronics, networking, and CCTV maintenance and repair or alarm system installations.
• Knowledge of cable and component color coding and the ability to read schematics, construction, and machine drawings.
• Able to work independently without direct supervision.
• Communicate clearly and concisely, both orally and in writing, and possess strong record-keeping techniques and methods.
• Valid Passport and ability to board flights.
• Valid Driver’s License with a clean driving record.
• Successful candidates will be subject to completion of a criminal background check.

Physical Considerations

• Walking, bending, lifting, repetitive motion, use of hand tools, and test equipment.
• Driving short and long distances and frequent travel including overnights.
• Operating assigned equipment and devices.
• Handling equipment up to 50 lbs and occasionally climbing ladders whilst carrying up to 50 lbs.
• Ability to work outdoors in varying weather conditions, including hot and cold temperatures.

Benefits

• Access to vehicle rentals for all driving required on the job.
• Provision of all the tools required to do the jobs.
• Provision of equipment required to set up your home office.
• Organized schedules, released in advance so our technicians can plan their lives outside of work.
• A five-day work week, with all efforts made to have technicians off work on the weekends.