Field Service Technician

Fives North American Combustion, Inc. (HQ: Cleveland) is a dynamic subsidiary of the renowned Fives Group (HQ: Paris). With over 100 years of groundbreaking contributions to industrial combustion, we stand at the forefront of thermal process engineering and manufacturing across the globe. From designing and manufacturing cutting-edge burners and industrial furnaces to installing and servicing combustion systems, we serve industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Our fusion of innovative energy and expertise yields unparalleled technology, breakthrough products, and performance-enhancing solutions.

About the role

Your role will include:

• Assist Engineers onsite as the second technician to support more complex service work
• Work under supervision while developing skills for solo service on smaller, more basic jobs
• Provide electrical and mechanical support during equipment troubleshooting or commissioning
• Assist with fuel train assembly, testing, and other shop tasks when not in the field
• Join site crews during component and electrical installation stages to gain experience and help free up Engineers
• Support external and internal sales opportunities

Requirements

• Availability to travel, up to 80%
• Work experience with equipment troubleshooting or commissioning
• Demonstrated hands-on mechanical and electrical system work
• Understanding of reading drawings and developing BOMs for costing
• Electrical competency required; will receive training
• Multi-role flexibility with willingness to learn and assist in shop and field
• Minimum of 3 years of experience in an industrial process control or directly related field
• Associate degree in electrical, mechanical, or instrumentation technology preferred
• Candidates must be willing to relocate to Cleveland to complete training; however, relocation may not be required depending on skill set and years of experience

Benefits

• Comprehensive benefits package featuring coverage for the majority of health insurance premiums
• Company-paid life insurance, short-term disability (STD), and long-term disability (LTD)
• 401(k): 6% match and immediate vesting
• Paid vacation, sick, and volunteer time
• 12 paid holidays
• Parental leave
• Tuition reimbursement
• Training and development
• Company social events