Field Service Technician

Duties & Responsibilities

• Perform field installation, electrical wiring, and commissioning of packaged pump stations.
• Troubleshoot, repair, and test electrical control panels, alarm systems, and mechanical components.
• Conduct diagnostics and repair of VFDs, relays, motor controls, level sensors, and float switches.
• Identify and report deficiencies in electrical and mechanical systems during scheduled maintenance.
• Read and interpret wiring diagrams, schematics, and electrical blueprints.
• Oversee the quality and execution of pump station installations on job sites.
• Perform scheduled preventative maintenance and safety inspections on sanitary lift stations.
• Open wet wells, clean and test floats for automated operation and alarms.
• Accurately gather and document asset information and service records.
• Communicate findings and recommendations to customers and internal teams in a professional manner.
• Develop new business opportunities by building relationships through field visits and service interactions.
• Collaborate with municipalities, engineers, and construction firms to identify upcoming projects and service needs.
• Ensure compliance with OSHA standards, confined space entry procedures, and all company safety practices.
• Maintain a clean and organized work environment, adhering to all company SOPs and documentation requirements.
• Perform other duties as assigned.

Skills & Qualifications

• Valid driver’s license required.
• Confined Space and OSHA 10 certifications (or willingness to obtain).
• Ability to pass background check, drug screening, and reference check.
• Ability to obtain and maintain a DOT medical card and clean driving record.
• Strong working knowledge of electrical systems preferably related to pumps, motors, pump stations, and control panels.
• Mechanical aptitude, especially with lift stations, piping, and valves.
• Availability to report to our Brook Park, OH facility for training and non-field workdays.
• Willingness to travel for service calls.

Physical Requirements

• Comfortable working in confined spaces and wet well environments.
• Ability to lift and carry equipment weighing 25–50+ pounds.
• Ability to kneel, bend, stoop, crawl, and reach in tight or enclosed areas for extended periods.