FIELD SERVICE TECHNICIAN

About the role

Primary responsibility is to perform vehicle troubleshooting, repair and maintenance work on chassis and truck mounted aerials, digger derricks, cranes, high rail and other equipment, in accordance with dealer and factory standards, either at the service center or in the field. This position will be responsible for the vicinity of the Mid-Atlantic states.

Responsibilities

• Work safely in a fast-paced environment – many times under pressure or with deadlines, in both shop and field/jobsite environments.
• Work in shop environment between field assignments.
• Open to on-going training and certifications as necessary.
• Determine overall condition of machines through inspections.
• Diagnose issues with hydraulic and electrical systems.
• Restore equipment to working order with urgency.
• Exhibit positive interaction with all Custom Truck One Source employees and customers.
• Assist with in servicing on-site for customers including complete machine set up and tear down.
• Willing to travel for extended periods including overnight stays.
• Understand and follow federal, state, and local regulations such as those governing the disposal of hazardous wastes.
• Complete all documentation, paper and electronic, that is required for the job.

Requirements

• Must have current CDL, Chauffeur’s License, Medical Card.
• Well versed in onboard computer systems, electrical, driveline, hydraulics, troubleshooting and diagnostics.
• Ability to use a circuit tester and/or multimeter.
• Ability to read wiring diagrams, electrical and hydraulic schematics.
• Experience in diesel and gasoline engines.
• Experience troubleshooting PAT, LMI and similar on-crane control systems.
• Creative thinking skills to make continuous improvements.
• Experience troubleshooting and repairing electrical boards and crane operations and site safety.
• Basic rigging knowledge and experience in the heavy construction environments.
• Ability to use PC, Tablet, Phone to complete accurate records of all services completed.
• Excellent attitude and work ethic and openness to change.
• Ability to work in a team or on your own with little or no supervision.
• Ability to pass drug and background screens.
• High School Diploma or GED.
• Strong communication skills.
• Must be self-sufficient.

Preferred Qualifications

• Ability to complete DOT, ANSI Crane or Bucket and Dielectric tests highly desirable.
• Individuals with current crane and bucket certifications are preferred.

Working Conditions

The job is performed under extreme temperature variations and some hazardous conditions. Must be able to safely operate equipment at heights up to and exceeding 100 feet.

Physical Requirements

• Occasional lifting, carrying, pushing, and/or pulling.
• Some climbing and balancing on ladders and platforms of heights above 42”.
• Significant stooping, kneeling, crouching, and/or crawling throughout an 8–12-hour day, and up to 60 hours per week.

Benefits

• 401(k) with Employer Match
• Competitive Health Care
• Dental, Vision, and Life Insurance
• Paid Vacation, Sick and Holidays
• STD/ LTD
• Partner Discounts
• Investment in Employee Development