Field Service Technician
About the role
Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package.
Key Duties And Responsibilities
- Safe operation of a Company vehicle in accordance with state and federal DOT laws.
- Adherence to established safety procedures.
- Completion of daily service orders promptly.
- Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
- Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
- Ensure timely collection of payments upon service completion and assist in past due receivables collection.
Work Location
Based at our Lenox, MA office, with occasional travel to nearby Culligan branches as required.
Minimum Requirements
- Valid driver’s license
- High school diploma or equivalent
- Familiarity with the city area where duties will be performed
- Must be available to work Tuesday through Saturday
- Excellent interpersonal and communication skills (verbal/written)
- Minimum of one year of year of plumbing or maintenance is required
Physical Requirements
- Ability to lift over 100 pounds
- Ability to drive for extended periods (2-3 hours)
- Ability to kneel/bend for extended periods
Exceptional Benefits
- Competitive benefits package with exclusive privileges
- Medical, Dental, and Vision insurance
- Paid Parental leave
- 401K with a rewarding company match
- Exclusive Company purchase discounts
- Comprehensive company-provided training
- Flexible schedule options (Please inquire for details)
Employee Recognition Program
Our distinctive Employee Recognition Program, "H2Onors," is a testament to our culture of celebrating your hard work and unwavering commitment.
Salary Details
The starting wage is $25 -28 per hour, with the potential for an increase based on experience. Training will be provided for plumbing school.
Pay
Salary Details: Starting wage is $25 -28 per hour, with the potential for an increase based on experience. Training will be provided for plumbing school.
Schedule
Pay: Starting wage is $25 -28 per hour, with the potential for an increase based on experience. Training will be provided for plumbing school.
Benefits
Benefits: Competitive benefits package with exclusive privileges, Medical, Dental, and Vision insurance, Paid Parental leave, 401K with a rewarding company match, Exclusive Company purchase discounts, Comprehensive company-provided training, Flexible schedule options (Please inquire for details).
Contact Information
Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws.
Equal Opportunity Statement
Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.