Field Service Technician

About the role

Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package.

Responsibilities

• Safe operation of a Company vehicle in accordance with state and federal DOT laws.
• Adherence to established safety procedures.
• Completion of daily service orders promptly.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
• Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables collection.

Requirements

• Valid driver’s license
• High school diploma or equivalent
• Familiarity with the city area where duties will be performed
• Must be available to work Monday - Friday
• Excellent interpersonal and communication skills (verbal/written)

Qualifications

• Plumbing or maintenance skills preferred but not required

Benefits

• Exceptional benefits
• Competitive benefits package with exclusive privileges
• Medical, Dental, and Vision insurance
• Paid Parental leave
• 401K with a rewarding company match
• Exclusive Company purchase discounts
• Comprehensive company-provided training
• Flexible schedule options (Please inquire for details)

Schedule

• Based at our Danbury, CT office, with occasional travel to nearby Culligan branches as required.

Pay

• $22.00-25.00/hour Depending on Experience

Face-to-face customer service

• Physical Requirements:
• Ability to lift over 100 pounds
• Ability to drive for extended periods (2-3 hours)
• Ability to kneel/bend for extended periods

Equal Opportunity Statement

Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.