Field Service Technician
About the role
The Service Technician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer's facility. The Technician must maintain a safe and clean work area.
Essential Duties & Responsibilities
- Completes initial inspection and required paperwork for all items to be repaired or serviced
- Disassembles equipment while marking items and documenting current condition
- Sand blasts and paints items as required
- Helps identify items needed for repair
- Makes measurements using precision instruments such as calipers, micrometers, and gauges to make measurements
- Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved
- Aids customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others
- Maintains and completes required paperwork and time sheet
- Ensures compliance with OSHA regulations
- Cleans up shop and performs other duties as assigned
Competencies
- Ability to operate a forklift
- Strong mechanical and problem-solving skills
- Customer service and consultative skills
- Strong work ethic with ability to work under minimal supervision
- Voice and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management
- Organizational skills and attention to detail
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This role requires the ability to lift up to 50 pounds unassisted.
Travel
Travel will be local. There may be times where overnight travel is required but that will be an exception.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Corrosion Products operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America.
As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
- Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership!
- Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
- Training: FCG University learning and training platform available to all employees offering over 80k courses.
- Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals.