Field Service Technician
Duties And Responsibilities
- Provide onsite support for IT equipment including POS systems, desktops, printers, thin clients, access points, and network devices
- Troubleshoot and resolve hardware, software, and network issues
- Perform installations, upgrades, and break/fix support
- Support copper and fiber cabling, including basic terminations
- Document all work, updates, and resolutions in ticketing systems
- Travel daily within a 125+ mile radius (route-based travel)
- Work with remote teams to resolve escalated technical issues
- Occasionally work at heights (20 - 25 feet) and lift up to 25 lbs.
Skills And Qualifications
- Minimum 1+ year of IT technical support or field technician experience
- CompTIA A+ (required), Network+ preferred
- Experience with Windows, macOS, or Linux environments
- Familiarity with networking fundamentals and IT hardware
- Experience with cabling (copper/fiber) is a plus
- Strong communication and customer service skills
- Valid driver's license required
Pay Range
The hourly rate for this position is between $15.75 - $21.00 per hour, unless the local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Disability plans
- Employee Assistance Program
- Paid holidays (up to 6 days annually)
- Paid time off (minimum of 10 days annually)
- Paid parental leave (minimum of 10 days annually)
- 401(k)
- FSA/HSA pre-tax benefits
Company Information
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
Equal Employment Opportunity
The Company is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.
Work Authorization
Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.