Field Service Technician

Responsibilities

• Increase propane sales through door-to-door sales, marketing programs, customer referrals, and telemarketing.
• Grow and maintain current market share through prompt delivery of all products and regular communication with current customer base.
• Makes proper recommendations of propane and services to customers and promote CHS products and services.
• Perform propane and equipment installation, repair and delivery work as required by local, state, and federal regulations.
• Invoice all products and services accurately as they are delivered or sold.
• Aid supervisor in developing marketing programs to attract new business and retain current customers.
• Promptly handle all customer complaints with follow-up ensuring complaint resolution.
• Ensure all daily paperwork is accurate and complete.
• Aid supervisor in increasing departmental efficiency and reducing operational costs.
• Adhere to CHS pricing, credit, inventory and safety policies.
• Promote and enhance CHS’s image by supporting and advocating compliance with sales programs, management policies, and operating procedures.
• Support a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other responsibilities as needed or assigned.

Minimum Qualifications (required)

• 2+ years of experience in Production, Operations, and/or Maintenance and/or Field Service Maintenance
• Excellent customer service skills
• Ability to read, write, and communicate in English
• Experience with power tools and other tools needed to complete work related to LP service work
• CETP certifications or ability to obtain
• CDL with hazmat, airbrake and tank endorsement or ability to obtain
• Ability to work additional hours and be on-call as needed
• High School Diploma or GED preferred

Additional Qualifications

• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

Physical Requirements

• Ability to lift/carry up to 100 lbs, walk, stand, sit, bend, and kneel
• Ability to work in adverse weather conditions