Field Service Technician

Responsibilities

• Provide on-site service needs for the Cadence distribution business, such as valve rebuilds, pump rebuilds, homogenizer services, and scraped surface heat exchanger services.
• Provide on-site startup support for design group projects and process installations to ensure proper installation and smooth startup of newly installed equipment.
• Provide shipping and receiving support for the Cadence business including verifying incoming shipments of materials for projects, open orders and stocking inventory.
• Schedule and package shipments of finished projects and open orders to maintain customer commitments.
• Maintain the flow of the inventory in and out of the warehouse.

Required Skills and Experience

• Experience with basic hand tools and a working familiarity with common tools such as wrenches, sockets, clamps, and picks.
• Strong mechanical aptitude with the ability to safely handle, disassemble, clean, lubricate, and reassemble mechanical components.
• Ability to follow detailed work instructions, manuals, and tool lists for various equipment and components.
• Experience performing maintenance-related tasks, including tear-downs, inspections, and reassembly.
• Ability to safely lift, carry, and maneuver items weighing up to 50 lbs.
• Strong attention to detail with a commitment to quality, accuracy, and safety.
• Ability to work effectively in a fast-paced, schedule-driven environment.
• Ability to retain information and apply procedures consistently across multiple types of equipment.
• Willingness to work overtime and weekends as needed to support business needs.
• Ability to label, pack, and load items for shipment according to specifications.
• Ability to inspect and unload delivery vehicles.

Education

• High school or GED; Associate’s or Technical Diploma is a plus.

Schedule and Travel

• This role requires travel approximately 50% of the time, both regionally and nationally.
• When travel is required, it typically occurs on weekends and holidays.