Field Service Technician

About the role

As a Field Service Technician with Burwell, you’ll be on the road each day, clocking in from your company-provided service vehicle and heading to customer sites across Chilhowie, Virginia. You’ll service and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles.

Responsibilities

• Diagnose and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles
• Troubleshoot mechanical, hydraulic, LP/diesel engine, and electrical system issues
• Use diagnostic tools such as multimeters and hydraulic gauges to pinpoint and fix problems
• Perform preventative maintenance to keep customer equipment running smoothly
• Service multiple brands including Hyundai, Bobcat, Clark, Genie, JLG, and Skyjack
• Participate in manufacturer-certified training to stay up to date on equipment and repair techniques
• Promote service offerings like maintenance programs, inspections, and parts
• Inspect and maintain your service vehicle, tools, and inventory for safety and readiness
• Support and mentor junior techs when needed

Requirements

We’re looking for candidates with prior experience in forklift, heavy equipment, diesel, or automotive repair. A strong understanding of mechanical, hydraulic, electrical, and pneumatic systems is required. Familiarity with diagnostic software and tools is also important. The ability to lift up to 75 lbs. occasionally and meet the physical demands of the job is necessary. A valid driver’s license with a clean driving record is required.

Skills

• Hands-on, mechanically minded
• Ready to take ownership of your work

Benefits

All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace. Competitive pay based on experience, excellent benefits – Medical, Dental, Vision, Accident, Short-Term Disability, Life Insurance, and 401K with Company Match, Progressive Paid Time Off and Holidays – starting with 3 weeks, Paid parental leave for moms and dads, Opportunities for growth and internal promotion, Annual Community Impact Day – paid volunteer time in the places we work and live. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

Pay

Competitive pay based on experience

Schedule

Opportunities to travel within the assigned service territory