Field Service Technician

About the role

As a Field Service Technician with Burwell, you'll be on the road each day, servicing and repairing forklifts, pallet jacks, aerial lifts, and other equipment from top brands that keep warehouses running.

Responsibilities

• Diagnose and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles
• Troubleshoot mechanical, hydraulic, LP/diesel engine, and electrical system issues
• Use diagnostic tools such as multimeters and hydraulic gauges to pinpoint and fix problems
• Perform preventative maintenance to keep customer equipment running smoothly
• Service multiple brands including Hyundai, Bobcat, Clark, Genie, JLG, and Skyjack
• Participate in manufacturer-certified training to stay up to date on equipment and repair techniques
• Inspect and maintain your service vehicle, tools, and inventory for safety and readiness
• Support and mentor junior techs when needed

Requirements

• Prior experience in forklift, heavy equipment, diesel, or automotive repair
• Strong understanding of mechanical, hydraulic, electrical, and pneumatic systems
• Familiarity with diagnostic software and tools
• Ability to lift up to 75 lbs. occasionally and meet the physical demands of the job
• Valid driver’s license with a clean driving record
• Willingness to travel within the assigned service territory

Skills

• Hands-on, mechanically minded
• Ready to take ownership of your work

Benefits

• Competitive pay based on experience
• Excellent benefits starting day one – Medical, Dental, Vision, Accident, Short-Term Disability, Life Insurance, and 401K with Company Match
• Progressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first year
• Paid parental leave for moms and dads
• Annual Community Impact Day – paid volunteer time in the places we work and live

Pay

Competitive pay based on experience

Schedule

Flexible schedule to accommodate travel and customer needs