Field Service Technician

About the role

The Field Service Technician assumes a high level of responsibility. Successful Field Service Technicians are fast learners, self-motivated and independent workers. They have the ability to work under pressure and the willingness to work in varying conditions.

Responsibilities

• Maintenance, troubleshooting, and repair of all types mechanical and hydraulic- and diesel-powered equipment.
• Basic troubleshooting and preventive maintenance to component replacement.
• Maintains, diagnoses and repairs a variety of equipment including diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc.
• Ensures total customer service.
• Performs inspections required by company.
• Performs basic troubleshooting on electrical, mechanical, hydraulic and pneumatic systems.
• Installs and/or replace new or reconditioned repair parts.
• Tests equipment for proper operation.
• Ensures total customer service.
• Responsible for ensuring the duties of their position are performed in a safe, efficient and effective manner.
• Performs inspections required by company.
• Performs basic troubleshooting on electrical, mechanical, hydraulic and pneumatic systems.
• Installs and/or replace new or reconditioned repair parts.
• Tests equipment for proper operation.
• Ensures total customer service.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• 3+ years of experience working on heavy equipment required.
• Commercial Driver’s License required.
• Valid driver’s license and a safe driving record, must also possess a valid "A" CDL license.
• Must have a complete set of tools capable of working in and around heavy equipment.
• Knowledge of troubleshooting techniques and proper repair procedures is required.
• Must be able to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals.
• Organizational and time management skills required.
• Must have the ability to set and keep priorities and professionally handle the stress associated with dealing with a fast paced industry and deadlines.
• Must be a team player that is enthusiastic and hard working with the ability to complete work with minimal supervision.
• Strong problem solving skills and be detailed oriented with a high level of accuracy.
• Able to deal with problems involving a few concrete variables in standardized situations.

Qualifications

• Ability to use diagnostic equipment (i.e., Cat ET, CAT-SIS).
• Familiarization of electronic cables, connections and sensors.
• Preparing parts requisitions, timecards, part returns, accurate and complete service reports and other necessary reports and forms.
• Maintaining the service truck and equipment carried on the service truck.
• Other duties as assigned.

Skills

• Ability to use diagnostic equipment (i.e., Cat ET, CAT-SIS).
• Familiarization of electronic cables, connections and sensors.
• Preparing parts requisitions, timecards, part returns, accurate and complete service reports and other necessary reports and forms.
• Maintaining the service truck and equipment carried on the service truck.
• Other duties as assigned.

Benefits

• Competitive Pay.
• Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays.
• Uniforms.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies.
• Opportunities for advancement.
• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.

Pay

TBD

Schedule

Shift work, weekends and/or 24-hour call may be required.