Field Service Technician

About the role

The Field Service Technician at Blanchard Machinery Company is responsible for maintaining, diagnosing, and repairing a wide range of heavy machinery, including diesel engines, transmissions, hydraulic systems, and electrical components. This role demands a strong foundation in troubleshooting and repair procedures, along with the ability to work independently and under pressure.

Responsibilities

• Maintain, diagnose, and repair various types of heavy equipment, including diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems, etc.
• Perform inspections and basic troubleshooting on electrical, mechanical, hydraulic, and pneumatic systems.
• Install and/or replace new or reconditioned repair parts.
• Test equipment for proper operation.
• Ensure total customer service by performing duties in a safe, efficient, and effective manner.
• Perform shift work, weekends, and 24-hour calls as needed.
• Operate lifting devices and perform other related duties as assigned.

Requirements

• High School Diploma or equivalent required.
• 3+ years of experience working on heavy equipment required.
• Valid Commercial Driver’s License (CDL) required.
• Must have a complete set of tools capable of working in and around heavy equipment.
• Knowledge of troubleshooting techniques and proper repair procedures is required.
• Must be able to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals.
• Organizational and time management skills required.
• Must have the ability to set and keep priorities and professionally handle the stress associated with dealing with a fast-paced industry and deadlines.
• Strong problem-solving skills and detailed oriented with a high level of accuracy.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Qualifications

• High degree of interpersonal skills with excellent written and oral communication skills.
• Personal discipline to establish the proper image as a representative of Blanchard.
• Professionalism in interacting with customers.

Skills

• Basic troubleshooting and preventive maintenance.
• Component replacement.
• Diagnostic equipment (Cat ET, CAT-SIS).
• Familiarization of electronic cables, connections, and sensors.
• Preparation of parts requisitions, timecards, part returns, service reports, and other necessary reports and forms.
• Maintenance of the service truck and equipment carried on the service truck.
• Use of computer and other forms of technology to complete job responsibilities.

Benefits

• Competitive Pay.
• Medical, dental, vision insurance.
• 401K plan.
• Profit sharing.
• Generous Paid Time Off (PTO) and paid holidays.
• Uniforms provided.
• Continuous exposure to learning and new technologies.
• Opportunities for advancement.
• Positive work environment and support from colleagues.
• Safe and healthy work environment.

Pay

Competitive Pay.

Schedule

Shift work, weekends, and 24-hour call may be required.