Field Service Technician

Key Duties And Essential Functions

• Independently performs routine service tasks once equipment and workspace are prepared.
• Diagnostics and resolves common equipment failures using standard diagnostic tools.
• Basic multimeter skills, megger skills.
• Able to read and understand wiring diagrams, plans and specifications.
• Verifies system readiness, settings, and materials before beginning work.

JUDGEMENT & INDEPENDENCE

• Works independently within defined scope and procedures.
• Recognizes limitations and escalates complex or non-routine issues.
• Demonstrates accountability for task quality and outcomes.

Safety EXECUTION

• Identifies safety deviations and stops work when required.
• Applies safety protocols without reminders.
• Maintains compliance with site-specific safety requirements.

DOCUMENTATION & COMMUNICATION

• Completes accurate service documentation without assistance.
• Communicates service status, findings, and recommendations clearly to customers and supervisors.

COLLABORATION & PEER SUPPORT

• Provides informal guidance to Service Technician 1 employees.
• Supports team efficiency through clear communication and coordination.

Qualifications

• High school diploma or equivalent.
• 2+ years experience.
• Valid driver’s license.
• Ability to lift up to 50 lbs.
• Willingness to learn and accept feedback.
• Demonstrated ability to work independently within defined limits.
• Working knowledge of process equipment and diagnostics.
• Willingness to travel to jobsites in IN, OH and KY territories.
• Technical certificate or degree (preferred).
• Introductory exposure to pumps, valves, or process equipment (preferred).
• Intermediate industrial skills training (preferred).
• OEM or equipment-specific training (preferred).
• PLC & HMI knowledge/programming (preferred).
• Chemical feed background (preferred).

Physical Demands And Work Environment

• Regularly lifts, carries, pushes, and pulls objects weighing up to 50 lbs.
• Frequent use of hands and fingers.
• Coordination to operate mechanical and powered equipment, including vehicles, forklifts and hand tools.
• Frequent physical activity, including standing, walking, bending, kneeling, climbing, and reaching.
• Frequently required to talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The work environment characteristics described here represent those employee encounters while performing the essential functions of this job.
• Employees are exposed to moving mechanical parts, tools, powered equipment, and occasional fumes or airborne particles.
• The noise level is typically moderate, and hearing protection may be required in certain areas.

Benefits

• Health insurance.
• 401(k).
• Dental insurance.
• Life insurance.
• Paid time off.
• Vision insurance.

We Are An Equal Opportunity Employer

We are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.