Field Service Technician
We are seeking a motivated Field Service Technician for a direct hire opportunity serving residential customers throughout Anaheim, Orange County, and surrounding Southern California communities. This is a hands-on, customer-facing home services role focused on garage door diagnostics, repairs, service recommendations, and delivering a professional homeowner experience.
About the role
This opportunity includes paid training, ride-alongs, structured field processes, company-provided tools and technology, and supportive leadership to help you build both technical and consultative sales skills. This is a strong fit for someone who is mechanically inclined, enjoys troubleshooting, communicates well with homeowners, and is motivated by performance-based earning potential. The team offers a stable, service-focused work environment with clear expectations, field support, career growth potential, and a culture built around professionalism, training, teamwork, and customer satisfaction.
Responsibilities
- Travel to scheduled residential service appointments throughout Orange County and surrounding areas.
- Diagnose garage door issues, including broken springs, cables, openers, damaged doors, and related service needs.
- Explain problems, repair options, estimates, and product recommendations clearly to homeowners.
- Present solutions using a consultative good, better, best approach and close approved service opportunities.
- Complete garage door repairs, service work, payment collection, and required customer documentation.
- Provide a professional customer experience from arrival through completion of each appointment.
Pay
- $25 per hour during training (up to 8 weeks).
- After successful completion of training, compensation is 100% commission-based.
- Most successful technicians earn between $80,000 and $120,000 annually based on individual performance.
Benefits
- Company vehicle that can be kept at home, plus a gas card.
- Company cell phone and tablet provided.
- Independent field-based role with the ability to go directly from home to appointments.
- Medical, dental, and vision insurance (eligibility begins the first day of the month following 60 days of employment for employees working at least 30 hours per week).
- 401(k) with 50% employer match on the first 4% contributed.
- Company-paid basic life and AD&D insurance.
- Voluntary disability, accident, critical illness, and hospital indemnity coverage.
- HSA and FSA options.