Field Service Technician

Location: Ramsey, MN

About the role

We are looking for a Field Service Technician to install and service on-site nitrogen generation plants and bulk medical or industrial gas systems safely and effectively, adhering to all federal, state, and local codes, as well as Airgas policies.

• Support installation and upkeep of nitrogen on-site generation equipment.
• Assist with cryogenic bulk installations at Airgas facilities and customer sites.
• Restore and optimize pressure reduction equipment for bulk delivery systems.
• Evaluate and provide solutions for electrical systems associated with N2 generation and cryogenic installations, including motor controls, relays, and alarm systems.
• Install decals and warning signs for hazard identification, operational settings, and emergency contacts.
• Perform piping system installations according to company SOPs.
• Conduct site surveys to ensure compliance with codes.
• Provide fencing to secure installations from tampering or unauthorized access.
• Perform preventative maintenance on N2 generation equipment based on the PM schedule.
• Conduct annual inspections of bulk installation sites to ensure operational excellence.
• Uphold safety policies and procedures to maintain a secure workplace.
• Maintain an appropriate stock of recommended parts for typical installations within the assigned customer base.
• Collaborate on additional projects as needed.

Responsibilities

• Respond to emergencies at facilities during operational hours; arrangements for coverage are made when unavailable for personal reasons or paid time off.
• Read and interpret safety rules, material safety data sheets, operating and maintenance instructions, and procedure manuals.
• Perform mathematical calculations related to job duties.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Minimum of two years of industrial field service experience, preferably in gas generation systems.
• Basic working knowledge of Microsoft Office and Google applications (Excel, Word, PowerPoint, Outlook).
• Ability to work independently and under pressure to meet deadlines.
• Clear and effective communication skills for explaining information to customers and employees.
• Ability to set goals, manage time, and execute multiple tasks or priorities.
• Independent judgment and initiative in problem-solving and making recommendations.
• Tact and diplomacy in dealing with internal and external customers; handling proprietary information.
• Self-motivation, enthusiasm, positive attitude, and teamwork.
• Frequent use of computer, telephone, and motor vehicle.
• Ability to move/transport materials weighing 25-75 pounds, involving bending, twisting, and reaching.
• Perform physical maneuvers such as climbing stairs, ladders, and truck beds.
• Work outdoors in a wide range of temperatures.
• Exposure to moving mechanical parts and risk of electrical shock.
• Reliable, appropriate transportation; service truck provided after initial training phase.
• Must obtain a Certified Brazer Certificate within 30 days of employment.

Preferred Qualifications

• Detailed understanding of National Fire Protection Association (NFPA) 99 and NFPA 55 requirements.
• Knowledge of cryogenic and high-pressure gases, including products, containers, and piping systems.
• Hands-on experience with cryogenic equipment, pressure piping, compressors, and pumps.
• Proven ability to troubleshoot system problems.
• Working knowledge of welding and brazing processes, specifically silver brazing.
• Ability to perform regulator repairs and fix piping/liquid leaks.

Benefits

• Comprehensive family benefits including medical, dental, and vision plans.
• Life, AD&D, and disability insurance (short-term and long-term).
• 14-week paid childbirth benefit for growing families.
• 401(k) retirement plan with company match.
• Tuition assistance and paid holidays, vacation, and sick time.
• Benefits start after 30 days of employment.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• Parental leave, floating holidays, jury duty, and funeral/bereavement leave.
• Airgas Scholarship Program for dependent children.
• Discounted college tuition for eligible employees’ dependents.

Pay

$27-32/hr