Field Service Technician

About the role

Become a Field Service Technician at AGS! Join the Game.

Responsibilities

• Tech-Savvy Tasks: Install, upgrade, and perform procedures on gaming equipment.
• Maintenance Master: Perform preventative and general maintenance on AGS casino products.
• Report Wizard: Complete paperwork and reports like a pro.
• Report Wizard: Provide “best-in-the-business” service to our customers.
• Troubleshooting Superstar: Fix service incidents quickly and efficiently.
• Inventory Hero: Keep track of necessary parts and inventory.
• On-Call Rotation: Be part of a weekly on-call rotation.
• Safety First: Follow all safety protocols.

Requirements

• Education: High School diploma or GED.
• Licenses: Valid driver’s license, vehicle insurance.
• Tech Skills: Basic knowledge of AC/DC electronics and computer networking.
• Experience: Knowledge in electronics/computer networking (gaming experience is a plus).
• Tools of the Trade: Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook).
• Flexibility: Sometimes changing schedule, working mornings, nights, weekends, and holidays.
• Compliance: Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Qualifications

• Education: High School diploma or GED.
• Licenses: Valid driver’s license, vehicle insurance.
• Tech Skills: Basic knowledge of AC/DC electronics and computer networking.
• Experience: Knowledge in electronics/computer networking (gaming experience is a plus).
• Tools of the Trade: Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook).
• Compliance: Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Skills

• Problem-solving skills.
• Basic knowledge of AC/DC electronics and computer networking.
• Microsoft Office Suite (Word, Excel, Outlook).

Benefits

• Healthcare.
• Dental.
• Vision.
• Paid time off.
• A generous 401(k) plan.
• Tuition assistance.
• and much more.

Pay

The projected starting salary range is $21.50 - $31.50 per hour for a Field Service Technician I or II. We adhere to all local pay regulations and requirements.

Schedule

Some flexibility in schedules is expected, with some on-call rotations.