Field Service Technician

This customer-facing role involves traveling to customer sites to install, commission, repair, and troubleshoot dispensing and process equipment used in fluid and material processing applications. The position requires up to approximately 50% travel and the ability to work independently.

Responsibilities

• Travel to customer locations to install, commission, test, and validate dispensing and process equipment
• Perform mechanical, electrical, hydraulic, and pneumatic troubleshooting and repairs
• Test completed systems before shipment to verify proper performance and compliance
• Support factory acceptance testing (FAT) and application lab trials
• Assist with creating, updating, and maintaining technical documentation, manuals, and drawings to support equipment operation
• Provide remote technical support to customers via phone and web
• Read, interpret, and work from technical drawings, schematics, and documentation, including hydraulic, electrical, and fluid system schematics
• Collaborate with internal engineering, production, and service teams
• Support continuous improvement by providing feedback on equipment performance, field issues, and customer needs

Requirements

• 2+ years of experience working with mechanical, hydraulic, or pneumatic systems
• Hands-on experience with machines involving hydraulics, pumps, fluid systems, dispensing, and pressure control
• Knowledge of pumps, valves, piping, and fluid systems
• Mechanical aptitude (knowledge of motors, gearboxes, and power transmission components)
• Experience with industrial electrical systems and troubleshooting
• PLC / HMI knowledge
• Ability to work independently in the field and adapt to new environments
• Clear written and verbal communication skills
• Strong problem-solving and troubleshooting skills with attention to detail and organization

Work Environment

Customer sites may range from food processing plants to chemical and plastics manufacturing environments and other fluid or material processing operations. The position involves working with industrial and controls systems equipment. The work environment supports professional growth, offering exposure to different technologies and departments within a niche market, along with consistent project work and opportunities to expand technical skills.

Pay

The pay range for this position is $34.00 - $36.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a Contract to Hire, fully onsite position based in Grand Rapids, MI.