Field Service Technician - Ag

Responsibilities

• Diagnose and repair ag equipment from application, tillage, planting to harvest equipment at the customer’s location.
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems.
• Works safely at all times, following company policies, procedures and standards.
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed.
• Works collaboratively and assists other technicians as needed regarding troubleshooting repairs.
• Documents work orders in a complete and timely manner to ensure a high level of customer satisfaction; identifies and communicates the need for parts for inventory.

Qualifications

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience.
• 3+ years of relevant diesel equipment repair experience, preferably some field experience.
• Working knowledge of repairing a variety of agricultural equipment; ag technology experience is a definite plus.
• Ability to write and communicate effectively, interact with supervisors, customers, and team members.
• Basic computer skills to document work orders and utilize online diagnostic systems.
• Own mechanic tool set.
• Ability to maintain a safe and clean work environment including service truck.
• Willing and able to respond to after-hour emergency calls as directed by the supervisor.

Benefits

• Competitive pay.
• Full-time positions are benefits eligible which includes:
• Health, Dental, Vision and Life Insurance.
• 15 days of PTO your first year, accrual starts day 19.
• Paid holidays.
• 401(k) plan with company contribution and match.
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year.
• Short-Term and Long-Term Disability Insurance.
• FSA & EAP.
• Paid Parental Leave & Funeral Leave.
• Fitnes membership discount.
• Education Assistance.
• Safety Boot Reimbursement, PPE & Uniforms provided.
• Tool Insurance.

Pay and Schedule

• The pay range for this position is $38.00 to $51.00.
• Starting wage is dependent on skills, experience, education and location.
• Pay range may vary by 10% depending upon the applicant’s location.

Schedule

• This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Physical Requirements

• Push/pull up to 50 lbs.
• Lift/carry up to 60 lbs.
• Lift bulky objects.
• Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box.
• Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.