Field Service Technician 1

About the role

Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division in Chicago, IL. We are looking for passionate, experienced field professionals ready to work in an environment that allows you to grow as Cennox grows. This role offers the chance to become part of a rapidly growing company, with opportunities to be cross-trained to support our other lines of business, including banking and retail.

Responsibilities

• Service customers by performing preventative maintenance and installations
• Determine issues with products and provide solutions
• Train customers on the proper use of financial equipment
• Work throughout Chicago and surrounding areas

Requirements

• 3+ years of experience with low voltage electronics, mechanical systems, and computer systems
• Safe or ATM technical experience is a plus
• Electro-mechanical skills and ability to use basic hand tools, including multi-meter, voltmeter, and volt-ohm meter
• Working knowledge of Microsoft Office (Word, Outlook, Excel)
• Experience with mapping and routing applications such as MapPoint or Google Maps
• Ability to learn through telephone training
• Great communication and customer service skills, with the ability to interpret and execute written instructions
• Valid driver’s license with a driving record in good standing and a reliable, insured vehicle
• Ability to lift and move 50+ pounds, stand, climb, bend, stoop, and reach freely
• Ability to work both indoors and outside in all weather conditions
• Ability to sit or drive for extensive daily travel
• Good hand-eye coordination and sharp eyesight

Benefits

• Competitive pay and paid training
• Company vehicle
• Total benefits package including retirement, health, dental, vision, and life insurance
• Paid holidays, vacation, and sick leave
• Company-provided tools, uniforms, and Android smartphone
• Flexible work schedule and opportunity for travel
• Opportunity to learn new skills, grow, and advance your career