Field Service Techician

Responsibilities

• Increase propane sales through door-to-door sales, marketing programs, customer referrals, and telemarketing.
• Grow and maintain current market share through prompt delivery of all products and regular communication with current customer base.
• Make proper recommendations of propane and services to customers and promote CHS products and services.
• Perform propane and equipment installation, repair and delivery work as required by local, state, and federal regulations.
• Invoice all products and services accurately as they are delivered or sold.
• Aid supervisor in developing marketing programs to attract new business and retain current customers.
• Promptly handle all customer complaints with follow-up ensuring complaint resolution.
• Ensure all daily paperwork is accurate and complete.
• Aid supervisor in increasing departmental efficiency and reducing operational costs.
• Adhere to CHS pricing, credit, inventory and safety policies.
• Promote and enhance CHS’s image by supporting and advocating compliance with sales programs, management policies, and operating procedures.
• Support a strong safety culture and follow all safety policies, procedures and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.

Requirements

• 2+ years of experience in Production, Operations, and/or Maintenance and/or Field Service Maintenance.
• Excellent customer service skills.
• Experience with power tools and other tools needed to complete work related to LP service work.
• CETP certifications or ability to obtain CDL with hazmat, airbrake and tank endorsement or ability to obtain.
• Ability to work additional hours and be on-call as needed.
• Ability to lift/carry up to 100 lbs, walk, stand, sit, bend, and kneel.
• Ability to work in adverse weather conditions.

Qualifications

• CDL with hazmat, airbrake and tank endorsement or willing to obtain.
• High School Diploma or GED preferred.